SHIPPING
Free Delivery for orders with a value AUD$15 or more
Australia
USA
Japan
Euro Zone Countries
Free Delivery for orders with a value AUD$50 or more
New Zealand
Free Delivery for orders with a value AUD$100 or more
All other Countries
(Full Tracking + Signature Deliveries provided)
DETAILED SHIPPING INFORMATION
Free delivery via Australia Post where purchased value is over AUD$15
Free Express delivery via Australia Post where purchased value is over AUD$50
Standard Delivery 5 to 7 Business Days
Expedited Delivery 1 to 3 Business Days
Contiguous USA
Free delivery via Amazon Logistics where purchased value is over AUD$15
Free expedited delivery via Amazon Logistics where purchased value is over AUD$50
Standard Delivery 4 to 5 Business Days
Expedited Delivery 2 to 3 Business Days
Please Note! Some States are further from Amazon Logistics locations and may have longer delivery times.
Alaska, Hawaii & Puerto Rico
Free delivery via Amazon Logistics where purchased value is over AUD$15
Standard 7 to 10 Business Days
Expedited delivery is not available to these locations
US Territories
American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, U.S. Virgin Islands
Free delivery via Amazon Logistics where purchased value is over AUD$15
Standard 7 to 10 Business Days
Expedited delivery is not available to these locations
If the items you have ordered are not available from stock we are holding in Amazon Fulfillment we will contact you before shipping from our stock in Sydney, Australia.
Free delivery via Amazon Logistics where purchased value is over AUD$15
Free expedited delivery via Amazon Logistics where purchased value is over AUD$50
Standard Delivery 3 to 5 Business Days
Expedited Delivery 1 to 2 Business Days
If the items you have ordered are not available from stock we are holding in Amazon Fulfillment we will contact you before shipping from our stock in Sydney, Australia.
Free delivery via Amazon Logistics where purchased value is over AUD$15
Free expedited delivery via Amazon Logistics where purchased value is over AUD$50
Standard Delivery 4 to 5 Business Days
Expedited Delivery 2 Business Days
If the items you have ordered are not available from stock we are holding in Amazon Fulfillment we will contact you before shipping from our stock in Sydney, Australia.
United Kingdom
Germany
France
Italy
Spain
Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
Greece
Hungary
Ireland
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Sweden
Deliveries will be sent from Sydney, Australia.
Free Standard delivery with tracking + signature for Orders with a value over AUD$100
Standard Delivery 6 to 12 Business Days
All Postage options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$30 for Orders with a value over AUD$100
Free Standard delivery with tracking + signature for Orders with a value over AUD$100
Standard Delivery 6 to 12 Business Days
All Postage options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$30 for Orders with a value over AUD$100
Free Standard delivery with tracking + signature for Orders with a value over AUD$100
Standard Delivery 8 to 12 Business Days
All Postage options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$30 for Orders with a value over AUD$100
Unfortunately, it is not possible to send parcels from Australia to Guatemala at this time.All deliveries to
Guatemala are being returned by Guatemala Post and no further deliveries are being accepted into the country.
Hopefully, this situation will change for the better in the near future.
Free Standard delivery with tracking + signature for Orders with a value over AUD$100
Standard Delivery 10 to 15 Business Days
All Postage options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$30 for Orders with a value over AUD$100
Due to issues with Mexico Postal Services we can only deliver using premium DHL services, which ensures very fast and safe delivery.
Standard DHL Delivery 4 to 6 Business Days
Free DHL delivery where purchased value is over AUD$150
All Delivery options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$28 for Orders with a value over AUD$100
Free delivery with tracking for Orders with a value over AUD$50
Free Express delivery with tracking + signature for Orders with a value over AUD$100
Standard Delivery 5 to 8 Business Days
Expedited Delivery 3 to 4 Business Days
All Postage options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$30 for Orders with a value over AUD$100
Free Standard delivery with tracking + signature for Orders with a value over AUD$100
Standard Delivery 16 to 20 Business Days
All Postage options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$30 for Orders with a value over AUD$100
Free Standard delivery with tracking + signature for Orders with a value over AUD$100
Standard Delivery 6 to 12 Business Days
All Postage options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$30 for Orders with a value over AUD$100
Free Standard delivery with tracking + signature for Orders with a value over AUD$100
Standard Delivery 6 to 12 Business Days
All Postage options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$30 for Orders with a value over AUD$100
Deliveries will be sent from Sydney, Australia.
Free delivery with tracking + signature via Australia Post for Orders with a value over AUD$100
Standard Delivery 6 to 15 Business Days
All Postage options are subsidized as follows:
AUD$2 for Orders with a value under AUD$14.99
AUD$5 for Orders with a value from AUD$15 to AUD$49.99
AUD$20 for Orders with a value from AUD$50 to AUD$99.99
AUD$30 for Orders with a value over AUD$100
Do you guarantee the delivery times?
No – in almost all cases we prepare and send out the goods on the day that the order is received (excluding Saturday and Sunday & Public Holidays) but we cannot guarantee the performance of the delivery services we use.
Deliveries within Australia can be one or two days late, so please wait a day or two before contacting us about late deliveries.
Deliveries via Amazon Fulfillment to Japan, Germany, UK and USA sent from the stock we hold in those countries can (rarely) be one or two days late, so please wait one day before contacting us about late deliveries.
International Airmail deliveries to all other Countries will be Trackable.
What happens if I do not receive my delivery?
You do not have to worry – once we have confirmed the delivery is lost we will either send you a replacement delivery or process a full refund according to your wishes. Fortunately, this rarely happens.